PLEXSYS Interface Products, Inc., is a 100% employee owned small business, specializing in modeling and simulation systems and support services for 21st Century Air, Land, and Sea synthetic training. PLEXSYS concentrations include the development of Live Virtual Constructive (LVC) environment generation technologies used throughout USAF Distributed Mission Operations and other joint and international high fidelity simulations.
As a Junior Product Support Specialist you will represent PLEXSYS while assisting with the interaction of both internal and external customers of PLEXSYS modeling and simulation software products and systems. You will assist more senior Product Support Specialists with supporting and advising PLEXSYS software development and testing teams, as well as Project Managers in the design of software user-interfaces. Responsibilities will include maintaining, updating and developing databases, exercise scenarios and guiding users through the use of PLEXSYS products during virtual and constructive exercises. You'll also assists with timely resolution of customer inquiries and product issues.
You’ll be an expert on the phone as well as out in the field.
Compensation, Benefits and Perks:
Besides a competitive salary and great work environment, here are some of our additional benefits and perks:
Health insurance, Employee Stock Ownership Plan (ESOP), 401k, generous paid time off package, work/life balance, casual work attire, snacks and coffee, and great company events!
PLEXSYS Interface Products, Inc. is an Equal Opportunity Employer and hires are made without regard to any individual’s race, age, color, national origin, ancestry, disability, veteran status, religion, marital status or domestic partnership; pregnancy, childbirth or related medical conditions; other medical conditions or genetic characteristic; sexual orientation, gender, gender identity or transgender status; or any other basis protected by state, federal or local law, regulation or ordinance.